Event at a glance - Vietnam Insurance Summit 2025

Vietnam Insurance Summit 2025 is one of the most prestigious events in the insurance industry, focusing on practical digital transformation strategies in the AI era to enhance operational efficiency, diversify digital insurance products, and improve customer experience. This year’s event is expected to attract the participation of over 500 high-level delegates from central and local government agencies as well as insurance businesses in Vietnam.

PLENARY SESSION

The plenary session sets the strategic tone of the summit by addressing the future of insurance in the AI era. It features global and local leaders discussing key trends such as the application of Generative AI, the importance of shared data infrastructures, and the transformation of insurance business models. The session aims to provide high-level insights that inspire bold digital transformation across the industry.

CONFERENCE SESSION 1

This session focuses on leveraging AI to enhance operational efficiency in insurance. Topics include intelligent product design, AI/ML-driven claims analysis, smart contracts to prevent fraud, data privacy, and regulatory considerations. The session highlights real-world applications and discusses legal frameworks needed to support innovation in digital insurance operations

CONFERENCE SESSION 2

This session explores how to create seamless digital customer journeys by integrating customer data and using AI to personalize services. It covers the rise of Super Apps, omnichannel CRM strategies, cloud computing, and open API platforms. The session also emphasizes the role of partnerships between insurers and Insurtechs in delivering customer-centric, innovative insurance products.

GALA DINNER

Bringing together esteemed leaders, leading industry experts, and key stakeholders in an elegant yet intimate setting. More than just a social gathering, it offers a rare opportunity to forge meaningful connections, cultivate strategic partnerships, and engage in open, thoughtful dialogue—laying the groundwork for future collaboration.

EXPOSITION

A dynamic platform to showcase cutting-edge solutions, innovative products, and breakthrough technologies. This is a strategic opportunity for brands to elevate their presence, demonstrate real-world impact, and progressively build stronger connections with potential customers and partners in an increasingly competitive digital landscape.