Mr. Amitabh Singh
Mr. Amitabh Singh
CBO
EMEA & APAC Insurance, Perfios International
BIOGRAPHY
Amitabh Singh brings over 2 decades of experience across Takaful & Life Insurance, General Insurance & Banking across Asia’s most dynamic markets, including Malaysia, Indonesia, India & Vietnam.
Amitabh’s core areas of work include championing Financial Inclusion programs, building Insuretech-led successes for Product & Distribution, and leading multi-product Insurance & Banking businesses across multiple regulatory jurisdictions.
TOPIC
Vietnam Leads: Adopting AI-driven Technology for Customer Protection & Insurance Advice Quality
ABSTRACT
Vietnam industry and regulators have taken the lead in mandating usage of technology such as Video-based Sales Quality Assurance, to ensure Customer interests are protected when they purchase Insurance. Vietnam can become a leader in adopting technology for real-world changes that greatly enhance customer outcomes.