{"id":794,"date":"2020-01-01T13:31:43","date_gmt":"2020-01-01T06:31:43","guid":{"rendered":"http:\/\/vss.local\/?page_id=794"},"modified":"2025-07-29T18:11:50","modified_gmt":"2025-07-29T11:11:50","slug":"conference-agenda","status":"publish","type":"page","link":"https:\/\/insurancesummit.vn\/2025\/en\/conference\/conference-agenda\/","title":{"rendered":"Conference Agenda"},"content":{"rendered":"\t<section class=\"section bg-gradient dark has-parallax\" id=\"section_1800408441\">\n\t\t<div class=\"bg section-bg fill bg-fill  \" data-parallax-container=\".section\" data-parallax-background data-parallax=\"-5\">\n\n\t\t\t\n\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div><!-- .section-bg -->\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1225707948\">\n<div class=\"col pb-0 small-12 large-12\"  ><div class=\"col-inner\"  >\n\t<div id=\"gap-1985587803\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style scope=\"scope\">\n\n#gap-1985587803 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p><span style=\"font-size: 32px;\"><strong>CONFERENCE <span style=\"color: #2ffa9c;\">AGENDA<\/span><\/strong><\/span><\/p>\n\t<div id=\"gap-1581343246\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style scope=\"scope\">\n\n#gap-1581343246 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n<\/div><\/div>\n<\/div>\n\t\t<\/div><!-- .section-content -->\n\n\t\t\n<style scope=\"scope\">\n\n#section_1800408441 {\n  padding-top: 110px;\n  padding-bottom: 110px;\n}\n#section_1800408441 .section-bg-overlay {\n  background-color: rgba(0, 0, 0, 0.4);\n}\n#section_1800408441 .section-bg.bg-loaded {\n  background-image: url(https:\/\/insurancesummit.vn\/2025\/wp-content\/uploads\/2025\/04\/01.-Overview-03.webp);\n}\n#section_1800408441 .section-bg {\n  background-position: 0% 50%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section section-tabs section-bg-pattern\" id=\"section_456060160\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div><!-- .section-bg -->\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-tabs-content\"  id=\"row-1785139855\">\n<div class=\"col pb-0 small-12 large-12\"  ><div class=\"col-inner\"  >\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-tabs nav-uppercase nav-size-normal nav-left\"><li class=\"tab active has-icon\"><a href=\"#tab_keynotes-session\"><span>KEYNOTES SESSION<\/span><\/a><\/li>\n<li class=\"tab has-icon\"><a href=\"#tab_conference-session-1\"><span>Conference Session 1<\/span><\/a><\/li>\n<li class=\"tab has-icon\"><a href=\"#tab_conference-session-2\"><span>Conference Session 2<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div class=\"panel active entry-content\" id=\"tab_keynotes-session\">\n<p style=\"text-align: center;\"><span style=\"color: #2e3191;\"><strong><span style=\"font-size: 24px;\">INSURANCE DEVELOPMENT STRATEGY IN THE AI REVOLUTION<br \/>\n<\/span> <\/strong><\/span><\/p>\n<div class=\"row row-divided\"  id=\"row-705097153\">\n<div class=\"col pb-0 medium-9 small-12 large-9\"  ><div class=\"col-inner\"  >\n<div>\n<table id=\"tablepress-1\" class=\"tablepress tablepress-id-1 table-timeline table-opening\">\n<tbody class=\"row-hover\">\n<tr class=\"row-1\">\n\t<td class=\"column-1\">13:00<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>DELEGATE REGISTRATION<\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">13:25<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>OPENING CEREMONY<\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">13:25<\/td><td class=\"column-2\"><div><strong>VIP INTRODUCTION<\/strong> <\/div><br \/>\n<div>Representative from the Organizing Committee <\/div><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">13:30<\/td><td class=\"column-2\"><div><strong>OPENING REMARKS <\/strong><\/div><br \/>\n<div>Mr. Nguyen Xuan Viet, Chairman, Insurance Association of Vietnam<\/div><br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">13:35<\/td><td class=\"column-2\"><div><strong>WELCOME REMARKS <\/strong><\/div><br \/>\n<div>Mr. Ngo Viet Trung, Director General, Insurance Supervisory Authority, Ministry of Finance<br \/>\n<\/div><br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>KEYNOTES<\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">13:50<br \/>\n<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>BUILDING A SHARED DATABASE FOR INSURANCE COMPANIES: OPPORTUNITIES AND CHALLENGES<\/strong><\/font><br \/>\n<div><strong>Mr. Tran Ngoc Quang<\/font><\/strong><\/div><br \/>\n<div><strong>Deputy Head of IT Application Management Division, Department of Information Technology and Digital Transformation, Ministry of Finance<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-tran-ngoc-quang\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">14:00<br \/>\n<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>TRANSFORMATION OF INSURANCE BUSINESS MODELS IN THE DIGITAL ERA<\/strong><\/font><br \/>\n<div><strong>Mr. Jeff Cheng<\/font><\/strong><\/div><br \/>\n<div><strong>Senior Vice President of the Digital Transformation Office, Cathay Life<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-jeff-cheng\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">14:15<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>VIETNAM NON-LIFE MARKET SEGMENT OUTLOOK<\/strong><\/font><br \/>\n<div><strong>Mr. Ken Lau<\/font><\/strong><\/div><br \/>\n<div><strong>Vietnam Lead Analyst, AM Best<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-ken-lau\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">14:30<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>TRANSFORMATION IN INSURANCE<\/strong><\/font><br \/>\n<div><strong>Mr. Vu Tran, Head of FSI Vietnam, AWS<\/font><\/strong><\/div><br \/>\n<div><strong>Mr. Ha Ngo, CTO &amp; Co-CEO, TechX<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-vu-tran\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-ha-ngo\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">14:35<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>PRESENTING TROPHIES AND PHOTO SESSION <\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">14:45<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>TEA BREAK<\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">15:00<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>CONFERENCE SESSIONS 1&amp;2 (run concurrently)<\/strong><\/div><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div>\n<div class=\"col pb-0 col-sticky medium-3 small-12 large-3 medium-col-first\"  ><div class=\"col-inner dark\" style=\"background-color:rgb(13, 12, 72);padding:20px 20px 20px 20px;\" >\n<ul class=\"list-contacts\">\n<li><i class=\"icon ion-md-bookmark\"><\/i><span style=\"color: #9bf754;\"> <strong>Venue<\/strong>: Anya Premier Hotel Quy Nhon<\/span><\/li>\n<li><span style=\"color: #9bf754;\"><i class=\"icon ion-md-time\"><\/i><strong>Time<\/strong>: 13:00 \u2013 15:00, August 1st, 2025<\/span><\/li>\n<\/ul>\n\t<div id=\"gap-2047624712\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style scope=\"scope\">\n\n#gap-2047624712 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-collapse\"  id=\"row-893408814\">\n<div class=\"col small-12 large-12\"  ><div class=\"col-inner text-center\"  >\n<a rel=\"noopener noreferrer\" href=\"https:\/\/insurancesummit.vn\/docs\/2025\/Agenda.pdf\" target=\"_blank\" class=\"button primary is-shade box-shadow-3 box-shadow-5-hover\"  style=\"border-radius:5px;\">\n    <span>FULL CONFERENCE AGENDA<\/span>\n  <\/a>\n\n<\/div><\/div>\n\n<style scope=\"scope\">\n\n<\/style>\n<\/div>\n<\/div><\/div>\n\n<style scope=\"scope\">\n\n<\/style>\n<\/div>\n<\/div>\n<div class=\"panel entry-content\" id=\"tab_conference-session-1\">\n<p style=\"text-align: center;\"><strong><span style=\"color: #2e3191; font-size: 24px;\">OPTIMIZING OPERATIONAL PROCESSES IN THE DIGITAL AGE<\/span><br \/><\/strong><\/p>\n<div class=\"row row-divided\"  id=\"row-413303256\">\n<div class=\"col pb-0 medium-9 small-12 large-9\"  ><div class=\"col-inner\"  >\n<div>\n<table id=\"tablepress-2\" class=\"tablepress tablepress-id-2 table-timeline table-section\">\n<tbody class=\"row-hover\">\n<tr class=\"row-1 odd\">\n\t<td class=\"column-1\">14:55 <\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>INTRODUCTION<\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">15:00<br \/>\n<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>VIETNAM NON-LIFE MARKET SEGMENT OUTLOOK<\/strong><\/font><br \/>\n<div><strong>Mr. Do Quang Tien<\/font><\/strong><\/div><br \/>\n<div><strong>CIO, MB Ageas<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-do-quang-tien\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">15:15<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>FROM CLAIMS TO CARE AND BEYOND: A NEW JOURNEY FOR HEALTH INSURANCE IN THE DATA ERA<\/strong><\/font><br \/>\n<div><strong>Mrs. Dang Thi Anh Tuyet<\/font><\/strong><\/div><br \/>\n<div><strong>CEO, MedCAT<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mrs-dang-thi-anh-tuyet\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">15:30<br \/>\n<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>AI-POWERED HEALTH CLAIMS ADJUDICATION - THE CEO\u2019S DEFINITIVE GUIDE<\/strong><\/font><br \/>\n<div><strong>Mr. Mahendra Ramaiyah, Head of Insurance APAC, Perfios Software Solution Pvt. Ltd.<\/font><\/strong><\/div><br \/>\n<div><strong>Mr. Tran Bao Thien, Country Manager, Perfios Software Solution Pvt. Ltd<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-mahendra-ramaiyah\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-tran-bao-thien\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">15:45<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>TRANSFORM DOCUMENT PROCESSING AND DATA MANAGEMENT IN INSURANCE WITH AI<\/strong><\/font><br \/>\n<div><strong>Mr. Vu Thanh Tung<\/font><\/strong><\/div><br \/>\n<div><strong>Head of AI Cloud, GreenNode<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-tung-vu\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">16:00<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>FUTURE-PROOFING DIGITAL INFRASTRUCTURE FOR AI-POWERED INSURANCE<\/strong><\/font><br \/>\n<div><strong>Mr. Duy Phan<\/font><\/strong><\/div><br \/>\n<div><strong>DC Head of Facility and Product Manager, ST Telemedia Global Data Centres (Vietnam)<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-duy-phan\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\">16:30<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>PANEL DISCUSSION<br \/>\n<\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-8 even\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><div><strong>Moderator:<\/strong> Mr. Vu Thanh Tung, Head of AI Cloud, GreenNode <\/div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div><strong>Topics of Discussion (tentative):<\/strong><\/div><br \/>\n<div>&nbsp;<\/div><br \/>\n<ul><br \/>\n<li>Applying AI and emerging digital technologies in transforming business model and enhancing operational efficiency: Case studies and Lessons learned<\/li><br \/>\n<li>What are the secrets to yielding more ROI from digital initiatives? How can digital initiatives maximize profits and drive revenue growth?<\/li><br \/>\n<li>Recommendations and proposals for enhancing the legal framework of managing and applying new technologies in the insurance sector<\/li><br \/>\n<\/ul><br \/>\n<div>&nbsp;<\/div><br \/>\n<div><strong>Panelists:<\/strong><\/div><br \/>\n<div>&nbsp;<\/div><br \/>\n<ul><br \/>\n<li>Mr. Do Quang Tien, CIO, MB Ageas <\/li><br \/>\n<li>Mrs. Dang Thi Anh Tuyet, CEO, MedCAT<\/li><br \/>\n<li>Ms. Nguyen Khanh Phuong, Global Innovation &amp; Strategy Director, Rikkeisoft<\/li><br \/>\n<li>Mr. Duy Phan, DC Head of Facility and Product Manager, ST Telemedia Global Data Centres (Vietnam)<\/li><br \/>\n<\/ul><\/td>\n<\/tr>\n<tr class=\"row-9 odd\">\n\t<td class=\"column-1\">17:15<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>END OF CONFERENCE SESSION 1<\/strong><\/div><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div>\n<div class=\"col pb-0 col-sticky medium-3 small-12 large-3 medium-col-first\"  ><div class=\"col-inner dark\" style=\"background-color:rgb(13, 12, 72);padding:20px 20px 20px 20px;\" >\n<ul class=\"list-contacts\">\n<li><i class=\"icon ion-md-bookmark\"><\/i><span style=\"color: #9bf754;\"> <strong>Venue<\/strong>: Anya Premier Hotel Quy Nhon<\/span><\/li>\n<li><span style=\"color: #9bf754;\"><i class=\"icon ion-md-time\"><\/i><strong>Time<\/strong>: 15:00 \u2013 17:15 | Concurrently with Conference Session 2<\/span><\/li>\n<\/ul>\n\t<div id=\"gap-428724359\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style scope=\"scope\">\n\n#gap-428724359 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-collapse\"  id=\"row-1545349601\">\n<div class=\"col small-12 large-12\"  ><div class=\"col-inner text-center\"  >\n<a rel=\"noopener noreferrer\" href=\"https:\/\/insurancesummit.vn\/docs\/2025\/Agenda.pdf\" target=\"_blank\" class=\"button primary is-shade box-shadow-3 box-shadow-5-hover\"  style=\"border-radius:5px;\">\n    <span>FULL CONFERENCE AGENDA<\/span>\n  <\/a>\n\n<\/div><\/div>\n\n<style scope=\"scope\">\n\n<\/style>\n<\/div>\n<\/div><\/div>\n\n<style scope=\"scope\">\n\n<\/style>\n<\/div>\n<\/div>\n<div class=\"panel entry-content\" id=\"tab_conference-session-2\">\n<p style=\"text-align: center;\"><span style=\"font-size: 24px; color: #2e3191;\"><strong>BUILDING A DIGITAL ECOSYSTEM, EXPANDING DISTRIBUTION CHANNELS &amp; ENHANCING CUSTOMER EXPERIENCE<br \/><\/strong><\/span><\/p>\n<div class=\"row row-divided\"  id=\"row-2127378768\">\n<div class=\"col pb-0 medium-9 small-12 large-9\"  ><div class=\"col-inner\"  >\n<div>\n<table id=\"tablepress-3\" class=\"tablepress tablepress-id-3 table-timeline table-section-2\">\n<tbody class=\"row-hover\">\n<tr class=\"row-1 odd\">\n\t<td class=\"column-1\">14:55 <\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>INTRODUCTION<\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">15:00<br \/>\n<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>BEST PRACTICE SHARING IN ENHANCING CUSTOMER SERVICE WITH AI-POWERED CLAIMS PROCESSING<\/strong><\/font><br \/>\n<div><strong>Mr. Truong Tuan Lam<\/font><\/strong><\/div><br \/>\n<div><strong>CIO, Baoviet Corporation<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-truong-tuan-lam\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">15:15<br \/>\n<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>TRANSFORM INSURANCE COMPANY WITH AI FIRST STRATEGY <\/strong><\/font><br \/>\n<div><strong>Mr. Ngo Thanh Hien<\/font><\/strong><\/div><br \/>\n<div><strong>CTO, IBM Vietnam<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-ngo-thanh-hien\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">15:30<br \/>\n<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>ELEVATING TRUST AND CUSTOMER EXPERIENCES FOR THE INSURANCE SECTOR<\/strong><\/font><br \/>\n<div><strong>Mr. Bui Xuan Huong<\/font><\/strong><\/div><br \/>\n<div><strong>Solution Enterprise Architect, HPE Vietnam<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-bui-xuan-huong\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">15:45<br \/>\n<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>UNLOCKING THE POTENTIAL OF AI ON APPLE DEVICES<\/strong><\/font><br \/>\n<div><strong>Mrs. Doan Thi Thanh Huyen<\/font><\/strong><\/div><br \/>\n<div><strong>Business Strategy Development Director for Apple at Noventiq Vietnam<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mrs-doan-thi-thanh-huyen\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">16:00<\/td><td class=\"column-2\"><div class=\"td-d-flex\"><br \/>\n<div class=\"grow-1\"><br \/>\n<div><br \/>\n<div><font color=\"#2e3191\"><strong>CLAIMS INNOVATION AS THE KEY TO SUSTAINABLE GROWTH: SUCCESS STORIES ACROSS SOUTHEAST ASIA<\/strong><\/font><br \/>\n<div><strong>Mr. Sebastian Tan<\/font><\/strong><\/div><br \/>\n<div><strong>Regional Director of Operations, Vietnam|Thailand|Philippines|Singapore, Merimen<\/strong><\/div><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div style=\"text-align: justify;\"><span style=\"font-size: 11pt;\">... <\/span><\/div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\" align=\"right\"><em> <a href=\"https:\/\/insurancesummit.vn\/2025\/en\/speaker\/mr-sebastian-tan\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 11pt;\">View more<\/span><\/a><\/em><\/p><br \/>\n<\/div><br \/>\n<\/div><br \/>\n<div><br \/>\n<p style=\"margin-top: 0; margin-bottom: 0;\"><span style=\"font-size: 11pt;\"><\/span><\/p><br \/>\n<\/div><br \/>\n<\/div><\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\">16:15<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>PANEL DISCUSSION<\/strong><\/div><\/td>\n<\/tr>\n<tr class=\"row-8 even\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><div><strong>Moderator:<\/strong> Mr. Ngo Trung Dung, Deputy Secretary General of the Insurance Association of Vietnam (IAV)<\/div><br \/>\n<div>&nbsp;<\/div><br \/>\n<div><strong>Topics of Discussion (tentative):<\/strong><\/div><br \/>\n<div>&nbsp;<\/div><br \/>\n<ul><br \/>\n<li>Insurtech trends and the collaboration between insurance companies and technology companies in product and service innovation, enhancing customer experience<\/li><br \/>\n<li>The revolution in personalizing insurance products and the customer journey: Lessons learned and solutions<\/li><br \/>\n<li>Which digital technologies contribute to enhancing customer experience? How to meet the growing demands of customers for insurance products and services in Vietnam? How to design a seamless digital experience for customers?<\/li><br \/>\n<\/ul><br \/>\n<div>&nbsp;<\/div><br \/>\n<div><strong>Panelists:<\/strong><\/div><br \/>\n<div>&nbsp;<\/div><br \/>\n<ul><br \/>\n<li>Mr. Truong Tuan Lam, CIO, Baoviet Corporation <\/li><br \/>\n<li>Mr. Jeff Cheng, Senior Vice President of the Digital Transformation Office, Cathay Life <\/li><br \/>\n<li>Mr. Ngo Thanh Hien, CTO, IBM Vietnam<\/li><br \/>\n<li>Mr. Bui Xuan Huong, Solution Enterprise Architect, HPE Vietnam <\/li><br \/>\n<li>Mrs. Doan Thi Thanh Huyen, Business Strategy Development Director for Apple at Noventiq Vietnam<\/li><br \/>\n<\/ul><\/td>\n<\/tr>\n<tr class=\"row-9 odd\">\n\t<td class=\"column-1\">17:15<\/td><td class=\"column-2\"><div class=\"text-center th-color\"><strong>END OF CONFERENCE SESSION 2<\/strong><\/div><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div>\n<div class=\"col pb-0 col-sticky medium-3 small-12 large-3 medium-col-first\"  ><div class=\"col-inner dark\" style=\"background-color:rgb(13, 12, 72);padding:20px 20px 20px 20px;\" >\n<ul class=\"list-contacts\">\n<li><i class=\"icon ion-md-bookmark\"><\/i><span style=\"color: #9bf754;\"> <strong>Venue<\/strong>: Anya Premier Hotel Quy Nhon<\/span><\/li>\n<li><span style=\"color: #9bf754;\"><i class=\"icon ion-md-time\"><\/i><strong>Time<\/strong>: 15:00 \u2013 17:15 | Concurrently with Conference Session 1<\/span><\/li>\n<\/ul>\n\t<div id=\"gap-1325701870\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style scope=\"scope\">\n\n#gap-1325701870 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-collapse\"  id=\"row-1272831371\">\n<div class=\"col small-12 large-12\"  ><div class=\"col-inner text-center\"  >\n<a rel=\"noopener noreferrer\" href=\"https:\/\/insurancesummit.vn\/docs\/2025\/Agenda.pdf\" target=\"_blank\" class=\"button primary is-shade box-shadow-3 box-shadow-5-hover\"  style=\"border-radius:5px;\">\n    <span>FULL CONFERENCE AGENDA<\/span>\n  <\/a>\n\n<\/div><\/div>\n\n<style scope=\"scope\">\n\n<\/style>\n<\/div>\n<\/div><\/div>\n\n<style scope=\"scope\">\n\n<\/style>\n<\/div>\n<\/div><\/div><\/div>\n\t<div id=\"gap-2135325582\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style scope=\"scope\">\n\n#gap-2135325582 {\n  padding-top: 80px;\n}\n<\/style>\n\t<\/div>\n\t\n<\/div><\/div>\n\n<style scope=\"scope\">\n\n<\/style>\n<\/div>\n\t\t<\/div><!-- .section-content -->\n\n\t\t\n<style scope=\"scope\">\n\n#section_456060160 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":20,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/pages\/794"}],"collection":[{"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/comments?post=794"}],"version-history":[{"count":126,"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/pages\/794\/revisions"}],"predecessor-version":[{"id":9556,"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/pages\/794\/revisions\/9556"}],"up":[{"embeddable":true,"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/pages\/20"}],"wp:attachment":[{"href":"https:\/\/insurancesummit.vn\/2025\/wp-json\/wp\/v2\/media?parent=794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}